Shareholder FAQs

Disney Shareholder Accounts
Q: How do I access my Disney Shareholder Account?

A: To access your Disney Shareholder Account, click here. Please note that you will be leaving to access your account information. You will be required to register as a user on the system to access your shareholder information.

Annual Meeting of Shareholders
Q: Where and when will the 2015 Annual Meeting of Shareholders be held?

A: The Board of Directors of The Walt Disney Company has set the date and location of the Company's 2015 annual meeting of shareholders. The meeting will be held on Thursday, March 12, 2015, at 10 a.m. at the Palace of Fine Arts Theatre in San Francisco, California.

Q: What time will the meeting begin?

A: The meeting will begin promptly at 10 a.m. The information desk will open at 8 a.m.

Q: What time will the doors to the Venue open?

A: The doors to the seating area will open at approximately 9 a.m.

Q: Will I need a ticket to enter the meeting?

A: Yes. Shareholders as of the record date January 12, 2015 must request an admission ticket in advance.

Q: How do I request an admission ticket?

A: Tickets will be issued to registered and beneficial owners and to one guest accompanying each registered or beneficial owner. You may request tickets by:

  • visiting and following the instructions provided (you will need the 16 digit number included on your proxy card, voter instruction form or notice);
  • sending an e-mail to our Transfer Agent at providing the name under which you hold shares of record or the evidence described below of your beneficial ownership of shares and whether you are requesting one or two tickets
  • sending a fax to (215) 553-5402 providing the name under which you hold shares of record or the evidence described below of your beneficial ownership of shares and whether you are requesting one or two tickets;
  • calling Broadridge, at (855) 449-0994 and following the instructions provided; or
  • sending a request by mail to Disney Investor Relations, c/o Broadridge Corporate Issuers Solutions, P.O. Box 1342, Brentwood, N.Y. 11717 providing the name under which you hold shares of record or the evidence described below of your beneficial ownership of shares and whether you are requesting one or two tickets.
Q: If I hold my shares through a broker how do I obtain an admission ticket to the meeting?

A: “Street name” (or brokerage firm) holders will need to send a written request for a ticket either by regular mail, fax or e-mail, along with proof of share ownership, such as a copy of the portion of your voting instruction form showing your name and address, a bank or brokerage firm account statement or a letter from the broker, trustee, bank or nominee holding your shares, confirming ownership.

Q: When should I expect to receive my proxy materials?

A: Materials will be mailed to shareholders of record by the end of January. You should expect to receive materials in February. Street name holders will receive proxy materials directly from their brokerage firm.

Q: Will I need to bring identification?

A: Yes. Each shareholder must provide valid photo identification such as a driver's license or passport that corresponds to the ticket (or brokerage statement) being presented for entry.

Q: Can I make advance reservations for a seat?

A: No. General seating in the venue will be distributed on the day of the event on a first-come, first-served basis. We suggest that shareholders arrive prior to the start of the meeting for a seat.

Q: What will happen if the venue fills to capacity?

A: We will be seating the venue on a first-come, first-served basis.

Q: I would like to bring a guest with me, is that possible?

A: Yes, subject to space availability, the Company will permit each shareholder to bring one guest. Joint accounts, investment club accounts, etc. are also limited to one shareholder and one guest (e.g. joint account holders may attend but will not be allowed to bring a guest; an individual holder on a joint account may bring a quest).

Q: Can I bring my camera, cell phone or laptop computer into the theater?

A: No. Items such as smart phones, cell phones with photographic capabilities, cameras, iPads, portable recording devices, briefcases, backpacks, laptop computers, etc. are not permitted.

Q: Will parking be available at the venue?

A: Complimentary parking is available in the parking lots and streets surrounding the Palace of Fine Arts Theatre including Palace Drive, the Palace Lot, Baker and Bay Streets along the perimeter of the Palace grounds, the Presidio Lot on Mason Street, and at the St. Francis Yacht Club. 

For maps and driving directions, please visit:


Public Transportation:

The Palace of Fine Arts Theatre has convenient access to public transportation and is accessible by San Francisco Muni buses #30, #43, #28, and #29. Muni bus lines #22, #41, and #45 also stop in the vicinity. From Fisherman’s Wharf take the #30 Stockton bus. For more information, call Muni at (415) 673-6864 or check the SFMTA trip planner.

If you’re taking BART, get off at the Montgomery Street station, walk one half-block up Market Street to Third Street, and catch the #30 Stockton bus on the corner.  Virtually all downtown-bound Golden Gate Transit buses stop nearby the Theatre. Ask your driver for directions or call Golden Gate Transit Information at 511 (toll-free) or 415-455-2000 (outside the Bay Area).

Q: Will there be accommodations for guests with special needs?

A: The Palace of Fine Arts Theater is accessible to all patrons.  There are assisted listening devices and sign language interpreters available upon request during the meeting.  Please see an usher or Disney representative for assistance.

Q: How long will the meeting last?

A: Approximately two hours.

Q: Can I ask a question at the meeting?

A: There will be a question and answer session toward the end of the meeting during which shareholders may pose questions.

Q: I am a visitor to San Francisco. Are there any accommodations for me?

A: There are a variety of hotels in the area. Please visit for more information including places to stay, things to do, etc.

Disney Stock
Q: Can I buy or sell stock directly through Disney?

A: You can buy and sell shares through Disney's Shareholder Portal (certain fees and minimums apply).

Q: Where are your shares traded?

A: Disney common stock is traded on the New York Stock Exchange.

Q: What is the ticker symbol?


Q: What is the CUSIP number?

A: 254687106

Q: When was Disney's most recent dividend paid?

A: The Walt Disney's Company most recent dividend is payable January 8, 2015 to all shareholders of record December 15, 2014.

Q: When do I report the income associated with the dividend paid?

A: If you received a dividend in the amount of $9.99 or more you will receive IRS Form 1099-DIV which will be reportable when you file your 2015 tax return in calendar year 2016.

Q: When will I receive my IRS Form 1099-DIV?

A: IRS Form 1099-DIV for the dividend paid in 2014 will be attached to your dividend check, direct deposit advice or statement.  If you were not a shareholder of record and did not receive the 2015 dividend, the 1099-DIV will be mailed on or before January 31, 2015. IRS Form 1042-S for the dividend paid in 2014 will be mailed on or before March 15, 2015.

Q: I am enrolled in the Disney Investment Plan and want to know when my dividends reinvested?

A: The reinvestment of your dividend will occur shortly after payable date. Year-end statements are mailed on or before January 31, 2015. If you selected electronic delivery, email notifications indicating your statement availability are sent on or before January 31, 2015. Your account can be accessed online at:

Q: If I am not enrolled in the Investment Plan, how will my dividend be paid?

A: The dividend is paid by check or may be directly deposited into a bank account. Most domestic banks and financial institutions allow for direct deposit. For more information regarding direct deposit, you can access your account online at or you can contact us at our toll free number: 1-855-55-DISNEY (1-855-553-4763). Although the amount of your dividend may be negligible, we encourage you to keep your account up to date by cashing your check. There are abandoned property laws that require us to remit dividends and stock holdings for inactive accounts.

Q: I never received my dividend check, how do I request a replacement?

A: Please allow the post office at least 10 mailing days to deliver your check. If you did not receive your check by January 20, 2015, you can request a replacement by accessing your account online at or you can contact us at our toll free number: 1-855-55-DISNEY (1-855-553-4763). Please note there is a fee to replace dividend checks.

Q: How can I have my dividend reinvested?

A: Dividend reinvestment is offered through The Walt Disney Investment Plan. You may request enrollment materials online at or you can contact us at our toll free number: 1-855-55-DISNEY (1-855-553-4763).

Q: When did The Walt Disney Company switch from a quarterly to an annual dividend?

A: Disney began paying dividends on an annual basis in 1999.

Stock Split History
Q: When has Disney stock split?


Record DatePayable DateAmountClosing,
Pre-Split Price
June 19, 1998
April 20, 1992
February 10, 1986
December 6, 1972
February 4, 1971
October 26, 1967
August 17, 1956
July 9, 1998
May 15, 1992
March 5, 1986
January 15, 1973
March 1, 1971
November 15, 1967
August 20, 1956
3 for 1
4 for 1
4 for 1
2 for 1
2 for 1
2 for 1
2 for 1
$152 7/8
$142 5/8
$214 1/2
$177 3/4
Not Available
Shareholder Benefits
Q: Do you have a shareholder benefit program?

A: No, we do not have a shareholder benefit program.

Financial Publications
Q: How can I obtain a copy of your Annual Report?

A: If you would like a hard copy of Disney's Annual Report, you may order it through our Financial Request Form. You may order one copy of each available document; please allow four to six weeks for delivery. You may also click here to access our Annual Reports online.

Q: How can I obtain SEC documents such as a prospectus, a 10-K, or a 10-Q?

A: SEC documents are accessible on the Internet by clicking here.

Disneyland Paris (Euro Disney Stock)
Q: How do I receive financial information regarding Euro Disney?

A: The French company Euro Disney S.C.A., parent company of Euro Disney Associés S.C.A., operator of Disneyland Resort Paris has its own investor relations department and a dedicated Shareholders Club.

To obtain financial information about Euro Disney or Disneyland Resort Paris, you should contact:

Euro Disney S.C.A. Shareholders Club
BP 100-F-77777
Cedex 4
Phone: 011-331-6474-5630*
From 9 a.m. to 5 p.m., Monday to Friday, Paris time
Fax : 011-331-6474-5636
Email :


* Note: You must be 18 or older, or have the permission of your parent or guardian to dial this number.

Q: Where can I locate a quote on Euro Disney stock?

A: The most recent Company news and the share quotation are also available on the corporate website

From any browser, we invite you to launch a search on EDLPA, you will find the stock quote next to Euro Disney, Euronext Paris stock market (SRD), ISIN FR0000125874.

Historical Financial Information
Q: Where can I find Historical Financial Information?

A: On this website you can access the latest -- as well as historical -- annual report, proxy statement and earnings press releases.

Shareholder Replacement Checks
Who should I contact regarding replacement checks?

A: For information related to a replacement check, please visit the shareholder portal by clicking here.

Transfer Agent
Q: Who is the transfer agent?

A: Broadridge Corporate Issuer Solutions (“Broadridge”) is now the Stock Transfer Agent and Registrar for The Walt Disney Company.

Written Inquiries:
Disney Investor Relations
c/o Broadridge Corporate Issuer Solutions
P.O. Box 1342
Brentwood, NY 11717

Overnight Mail:
Disney Investor Relations
c/o Broadridge Corporate Issuer Solutions
1155 Long Island Avenue
Edgewood, NY 11717

Window Service:
400 North Brand Blvd., Suite 900
Glendale, CA 91203

Hours of Operation: Monday - Friday 9:00 a.m. to 5:30 p.m. Pacific Time


Adjusted Cost Basis
Q: How can I determine my adjusted cost basis for my investment, especially if I had dividend reinvestments?

A: Click Here to access a tool that will assist you in calculating your adjusted cost basis. You will need your annual plan statements to utilize this tool. If you do not have your historical statements, please contact Disney Investor Relations.

Q: What is XBRL?

A: XBRL (eXtensible Business Reporting Language) is an XML-based language for the electronic transmission of business and financial data. XBRL data, also referred to as "interactive data" by the Securities Exchange Commission (SEC), does not change accounting standards or methods used for financial and business reporting; it is an electronic filing format for annual and quarterly reports that is supplemental to existing formats (ASCII or HTML).

Q: How do I view an XBRL document?

A: The XBRL exhibits provided on The Walt Disney Company's investor relations website are available for download through a zip file and may be viewed by importing them into an XBRL viewer application of your choice.

XBRL documents can also be viewed in a web-friendly format through the SEC's Interactive Financial Report Viewer. To view Disney's company filings in interactive format, click on the "Interactive Data" link, where available, on the Disney filing section of the SEC website.